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Legal Documents

Hibajer Privacy Policy — How Your Data Is Stored and Protected

Where your data goes when you use Hibajer, how it's used, and who can see it — all explained here in plain, straightforward language. No legal jargon, just the facts.

Last updated: January 2026
Your Privacy
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Important

Key Highlights of the Privacy Policy at a Glance

What Data We Collect

Name, mobile number, date of birth, and payment details — only what's necessary to provide the service. Nothing more.

Data Protection

All data is stored on secure servers with 256-bit SSL encryption. Within Hibajer, only authorized personnel have access to specific information.

Not shared with third parties

Your data is never sold to advertisers or external organizations, and is only shared when legally required.

Cookie Usage

Cookies are used to improve your experience on the website and app. This policy explains which cookies are used and how they work.

Right to Correct Your Data

If any of your information is incorrect, you have the right to request a correction. You can submit a request through support at any time.

Data Deletion Request

After closing your account, you can request deletion of your personal data — it will not be retained unless required by law.

Terms & Conditions

Read the full Terms & Conditions. Read →

Responsible Gaming

Use responsible gaming tools. View →

Need Help?

Have a privacy question? Let us know. View FAQ →

1. Introduction

Hibajer (hibajer.best) places the highest importance on user privacy. This Privacy Policy explains what information is collected when you use the Hibajer website or app, how that information is used, and what rights you have.

Using Hibajer means you have read and accepted this Privacy Policy. If you have any questions, our support team is always available to help.

📌 In short: Hibajer only keeps the data it needs, stores it securely, and never shares it without authorization.


2. What Information Is Collected

Hibajer collects two types of information — what you provide directly, and what is collected automatically.

Information You Provide

  • Registration Details: Full name, mobile number, date of birth, password.
  • Identity Verification (KYC) Details: Photo of national ID card or passport.
  • Payment information: bKash/Nagad/Rocket number — card numbers or bank passwords are never collected.
  • Support Information: Everything you share via live chat or email is recorded to help resolve issues.

Automatically Collected Information

  • Login Details: When you logged in and from which device.
  • Usage information: Games played, session duration, and pages visited.
  • Device Information: Device type, operating system, and browser version.
  • IP Address: For security and fraud prevention purposes.
  • Cookie Data: For session management and remembering your preferences.
Data Type Reason for collection Mandatory?
Name & Mobile Number Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
National ID Card KYC Verification (Before Withdrawal) Withdrawal Yes
BKash/Nagad Number Payment Processing Yes for Payments
Device & IP information Security & Fraud Prevention Automatic
Gaming history Bonus Management & Support Automatic

3. How Your Data Is Used

Hibajer uses collected data only for defined purposes — never beyond that.

  • Account Management: Login, password reset, and profile updates.
  • Payment Processing: Deposit confirmations and withdrawal processing.
  • Identity Verification: Age verification and KYC completion.
  • Security: Detecting unusual logins or suspicious activity.
  • Support: Understanding your issue and providing a resolution.
  • Promotions: To send you personalized offers — you can turn this off at any time.
  • Legal Obligation: Data retention as required by regulatory authorities.

💡 If you no longer wish to receive promotional emails or SMS, you can opt out via your account settings or by contacting support.


4. Who Your Data Is Shared With

Hibajer does not sell your data. However, limited information must be shared with certain trusted parties in order to operate our services.

Who your data may be shared with

  • Payment Provider: For payment verification with bKash, Nagad, and Rocket — transaction-related data only.
  • Game Providers: Providers such as Pragmatic Play and Evolution can see your user ID to operate games — not your personal information.
  • Technology Partners: Server hosting and security service providers — bound by strict confidentiality agreements.
  • Law Enforcement: Under a court order or valid demand from a regulatory authority — this is a legal obligation.

Your data is never shared with anyone outside this list — especially not advertisers, data brokers, or unrelated third parties.


5. Data Security

Hibajer protects your data through multiple layers of security.

  • 256-bit SSL Encryption: All data exchanged on the website and app is encrypted.
  • Secure Servers: Your data is stored in internationally certified data centers with regular security audits.
  • Access Control: Within Hibajer, only staff who genuinely need access to specific data are permitted to view it.
  • Two-Factor Authentication: Enabling 2FA on your account makes unauthorized access significantly harder.
  • Fraud Detection: Unusual logins or transactions are automatically detected and you will be alerted immediately.

That said, no one can guarantee absolute security on the internet. It is your responsibility to keep your password and login credentials safe. If you suspect unauthorized access to your account, contact support immediately.


Hibajer uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on future visits.

Types of cookies used

  • Essential cookies: To maintain login sessions and keep the site running properly — these cannot be disabled.
  • Preference Cookies: To remember your language preference, theme, and other settings.
  • Analytics Cookies: To understand which parts of the site are used most — this information is used to improve our services.
  • Security Cookies: To detect logins from multiple devices in a single session or identify suspicious activity.

You can disable cookies through your browser settings, though turning off certain essential cookies may affect site functionality. The mobile app uses app-specific storage rather than cookies.


7. How Long Your Data Is Retained

Hibajer does not store your data indefinitely. Each type of data has a defined retention period.

  • Account Information: For the duration your account is active. Up to 5 years after closure if required by law.
  • Transaction Information: 5–7 years in accordance with financial regulations.
  • KYC Documents: After account closure, retained as required by law.
  • Support Chat: Typically 1 year after the issue is resolved.
  • Gaming logs: 2 years for dispute resolution and security purposes.

💡 When you request account deletion, all data will be removed within the specified timeframe, except where retention is required by law.


8. Your Rights

As a Hibajer account holder, you have certain rights over your personal data — and you can exercise them at any time.


9. Protection of Minors

Hibajer strictly enforces an 18+ policy. Anyone under 18 is not permitted to use this platform, and their personal data is never knowingly collected.

You are required to provide your date of birth during registration. If someone registers with a false date of birth and this is discovered later, their account will be closed. If there are minors in your household, it is the responsibility of the account holder to keep their device and account secure.

If a minor has accidentally registered on Hibajer, please immediately support@hibajer.best— your account and all associated data will be deleted promptly.


10. Changes to the Privacy Policy

Hibajer may update this policy from time to time. For significant changes, notifications will be posted on the website and app. The "Last Updated" date at the top of the page will always reflect the most recent revision. Continued use of the site after any changes constitutes acceptance of the updated policy.


11. Contact Us

For any privacy-related questions, or to request corrections or deletion of your data, please get in touch.

  • Email: support@hibajer.best
  • Live Chat: Available 24/7 on the website and app

Privacy-related requests are typically responded to within 72 hours.

Your Rights Regarding Your Personal Data

Right to Access Your Data
You can request to know what information Hibajer holds about you.
Right to Correct Your Data
If any of your details are incorrect, you can request a correction — just contact support.
Right to Erasure
After closing your account, you can request that your personal data be deleted.
Right to Restrict Processing
You can request that your data not be used for specific purposes.
Right to Opt Out of Promotions
You can opt out of marketing messages or emails at any time.
Data Portability
You can request a copy of your personal data in a specific format.

To exercise these rights support@hibajer.best— email us or reach out via live chat.

Frequently Asked Questions

Hibajer is strictly for users aged 18 and above. Anyone under 18 may not create an account, place any bets, or play casino games on this platform. Date of birth is required at registration and is verified. If someone creates an account using a false age and this is later discovered, the account will be terminated and the balance may be forfeited. This is not simply Hibajer's own policy — international licensing authorities mandate this age restriction to protect minors from gambling-related harm. If there are younger members in your household, please lock your device and keep your account login credentials private.

That skepticism is completely understandable — many people in Bangladesh have had bad experiences with platforms in the past. Hibajer is an internationally licensed platform. Holding a license means being legally bound to follow the rules — or risk losing it. Hibajer has over 50,000 active Bangladeshi users, and 90% of 3,200+ verified reviews are positive. There are no recorded cases of withheld withdrawals — delays only occur when KYC is incomplete or terms have been violated. 256-bit SSL encryption and third-party audits of game providers are real, tangible proof of trustworthiness. If you still have doubts, start with a small amount and verify for yourself.

Your privacy is protected — get started now

Hibajer is committed to protecting your data. Register and enjoy a world-class betting experience with complete peace of mind.

Data Is Never Sold 256-bit SSL Protection 24/7 Bangla Support 18+ Only
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